The Dabbawalas

It's known as one of the most efficient organizations in the world. The remarkable dabbawallas (lunch-box-delivery-men) of Bombay delivers roughly 200,000 lunches daily from the suburban homes to the offices in the city's commercial center. Despite most of them being illiterate, they make only one mistake in eight million deliveries. This has qualified them for the Forbes Magazine's 6 Sygma rating, a rating given to determine an organizations delivery performance, and thus the humble dabbawalas' accuracy outperform many of the world's most well-known companies.

A text is available in English and Swedish. To purchase this feature - or for more information - contact me.

Some restrictions apply in Sweden.


PICTURES - THUMBNAILS